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Frequently Asked Question

Everything You Need to Know Before You Shop

1. Do you sell gold jewellery directly through the website?
No, we do not sell products directly through the website. Our listed products are displayed for reference, and customers can submit an inquiry for the jewellery designs they are interested in.
You can click on the inquiry option available on the product page and share your contact details along with your requirement. Our team will review your inquiry and get in touch with you.
No, product prices are not displayed on the website. Since gold jewellery pricing depends on gold rate, weight, purity, design, making charges, and order quantity, our team will share pricing details after receiving your inquiry.
Yes, we accept bulk inquiries from retailers, wholesalers, jewellers, and business buyers. You can share your quantity requirement through the inquiry form.
Our platform is mainly for B2B buyers such as jewellery retailers, wholesalers, distributors, resellers, and business owners looking for gold jewellery products.
Customization may be available depending on the product, design, quantity, and production feasibility. You can mention your customization requirement while submitting the inquiry.
Please provide your name, business name, contact number, email ID, product name or code, required quantity, and any specific customization or design requirement.
Our team usually responds as soon as possible after reviewing your inquiry. Response time may vary depending on the product details and requirement shared.
Product availability may vary. Some designs may be available immediately, while others may require production time. Our team will confirm availability after receiving your inquiry.
Delivery or shipping details will be discussed after the inquiry is confirmed. Shipping options may depend on the order quantity, location, and business terms agreed upon.